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Old 06-11-2012, 08:52 PM
sixto's Avatar
smoke gets in your eyes
 
Join Date: Jun 2000
Location: Eastern TN
Posts: 20,851
Reinstalling or bailing on Outlook 2007

I have a PC at work that's had Outlook connection problems for the last 18 months, since we moved to Exchange. The problems are becoming more common. It used to be that a 500K attachment in a message or attaching an email message to a calendar entry would hang Outlook. Now it can hang when I send a 20 word message or create the simplest calendar entry. It only happens with this PC. I can access the same exchange account from another PC or another device with no issues. Other PCs on this network have no issues connecting to the remote exchange server. I can stop all the processes and services (except Outlook) and it still hangs. When it hangs, I have to stop the OUTLOOK.EXE process and restart Outlook. It gets going again after 6-8 tries; a single try used to be good enough. I was hoping to remove and reinstall Outlook but I can only do so through the MS Office interface (it's Office 2007, by the way). I don't trust that removing Outlook that way deletes the program from the PC - it probably just disables some office features. If it was a buggy installation, it will remain buggy.

Seems my options are:

1) Get a Mac - not likely. I have an iPhone which is my concession to Mac folk. But the iPhone connects with the Exchange server flawlessly.

2) Completely remove and reinstall Office. Is that possible or does the drive have to be wiped to ensure Office is truly removed?

3) Try Evolution, Thunderbird or Zimbra Desktop. I don't see native Exchange support nor support for .pst files. It kills the deal if I can't retrieve from or add to my trove of .pst files.

Thanks,
Sixto
87 300D^2
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