Local Mechanic MB Diagnostics
 

I do IT for a local shop that specializes in Mercedes-Benz. As we all know, the newer models have complex computer systems. The diagnostic tools Mercedes uses in their dealerships, do they have a subscription service a local mechanic can sign up for to gain access to the same hardware and software? If so, what's it called and where can I reach out to a sales representative? I cannot find a straight answer online.

yes
from the startekinfo website

https://www.startekinfo.com/StarTek/phs_user.jsp

XENTRY Diagnosis Kit 3 (includes four years software subscription)
$29,550.81
3 Months appro lead time

Paul, thank you! Do you use this, or know anyone who does?

I retired from the dealership a few years ago, possibly contact ILUVMILS, possibly other techs are on this forum will chime in.

$29k ? I know that the OP didnt ask, but certainly there is a 3rd party solution (like Vag-Com for VW's...) that would work for this guy.

For most work even a high end Autel tablet will do the job....but for SCN coding in parts on modern (2014+ I believe) you need the MB system as it links up to MB directly.