98 CLK 320 sunroof won't close...

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Hey everyone. My buddy has a 98 CLK 320 which has sunroof issues. As far as I can tell, the sunroof is catching on the pop-up wind deflector when it closes. There are two metal ramp-springs that raise the deflector when the sunroof is pulled back and this same ramp is supposed to depress under the weight of the roof when closed, however the ramps do not fully depress the deflector causing the sliding roof to hit the deflector. Has anyone seen this issue before or have any idea on how to fix it?