Enging Wiring Harness response from MB
 

I just thought I'd share my experience from MB on my 1995 E320 with crappy wiring harness. This is what they sent me. She said if enough people would respond then they woud look into a recall. Pass it along to other boards and flood her office with calls.
Thanks


Dear Mr. Justice,

Thank you for your recent e-mail to our former President and CEO, Paul
Halata and the Chairman of the Board, Dr. Dieter Zeitsche. We have been
asked to respond on their behalf.

In order to address your inquiry we require additional information.
Therefore kindly contact us at your earliest convenience to provide us with
your Vehicle Identification Number (VIN) and the local dealer that you have
been working with, so we may research your concerns. We can be reached at
1-800-FOR-MERCedes (367-6372). My direct extension is 4619.

We appreciate the opportunity to review your concerns and look forward to
hearing from you.

Sincerely,
Nicole S.
Customer Relations Liaison
Customer Assistance Center
Mercedes-Benz USA, LLC

Sounds like Nicole is new and you're just going to get her fired.

I don't see she is promising you anything. Judging by what she wrote, it's just another way to say "go away".

She did promise to review the info...am certain she will, and that she will still be doing so when she retires.

Definitely a brush off letter. I can't imagine Dr. Z caring at all. He has Chryslers, Dodges and Jeeps to sell. Get out the soldering gun and some new wire.

http://v12uberalles.com/AMM_rewire.htm

Yes, unfortunately, MB didn't stand by their 'harnesses' soon after they popped up as duds, though they admitted it...so not to burst your bubble but do not expect any help nowadays from MB on this well known (old) issue. I agree its disappointing that MB won't help us after the fact.

In the recent past, if your were the original owner of the car; you might have been lucky to have your dealer 'goodwill' you one....and that depended on how good a relationship you had with your dealer.

Supposedly, the new harnesses are better made though...

Wiring harness blues
 

Mine went bad and I sold the car to some one inclinded to fix it. It was to much money and much easier to get another car.

Best of luck.