PeachParts Mercedes-Benz Forum

PeachParts Mercedes-Benz Forum (http://www.peachparts.com/shopforum/)
-   Tech Help (http://www.peachparts.com/shopforum/tech-help/)
-   -   koni backs their shocks for sure! (http://www.peachparts.com/shopforum/tech-help/170910-koni-backs-their-shocks-sure.html)

t walgamuth 11-19-2006 08:26 PM

koni backs their shocks for sure!
 
my 84 280e euro has konis on the back. i put them on there over ten years ago. one has lost its resistance for part of the stroke. so i contacted koni and asked about it. they said send it in. i then asked if maybe i really should do both of the shocks, and they said yes.

and they really didnt care that i didnt have the receipt. i said i probably could find it but it would be a lot of work and they just said "oh, that's OK".

you really don't find companies standing behind their products that way every day these days.

so tomorrow, off they go. i get to pay shipping one way.

they are the red ones.

tom w

krjt 11-19-2006 10:34 PM

What # did you call to get in touch with Koni.
I have a pair that I removed due to seals leaking, when I asked about rebuilding them, I was told I needed my receipt. I have no idea where the receipt is, it was quite a number of years ago..

Quote:

Originally Posted by t walgamuth (Post 1335083)
my 84 280e euro has konis on the back. i put them on there over ten years ago. one has lost its resistance for part of the stroke. so i contacted koni and asked about it. they said send it in. i then asked if maybe i really should do both of the shocks, and they said yes.

and they really didnt care that i didnt have the receipt. i said i probably could find it but it would be a lot of work and they just said "oh, that's OK".

you really don't find companies standing behind their products that way every day these days.

so tomorrow, off they go. i get to pay shipping one way.

they are the red ones.

tom w


Ara T. 11-20-2006 12:41 AM

That's pretty cool. Are they stiffer than Bilstein Heavy Duties? Can you adjust them? I always thought adjustable dampers was a good idea.

POS 11-20-2006 07:50 AM

Most shock companies will do this - good for customer service, bad for their bottom line. I never understood it.

t walgamuth 11-20-2006 08:55 AM

Quote:

Originally Posted by krjt (Post 1335185)
What # did you call to get in touch with Koni.
I have a pair that I removed due to seals leaking, when I asked about rebuilding them, I was told I needed my receipt. I have no idea where the receipt is, it was quite a number of years ago..

i used their web site.

tom w

t walgamuth 11-20-2006 08:55 AM

Quote:

Originally Posted by Ara T. (Post 1335257)
That's pretty cool. Are they stiffer than Bilstein Heavy Duties? Can you adjust them? I always thought adjustable dampers was a good idea.

i think they are stiffer on the stiffest setting of three.

tom w

t walgamuth 11-20-2006 08:56 AM

Quote:

Originally Posted by POS (Post 1335323)
Most shock companies will do this - good for customer service, bad for their bottom line. I never understood it.

if they didnt folks would be tempted to use another brand.

tom w


All times are GMT -4. The time now is 12:00 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2025, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2024 Pelican Parts, LLC - Posts may be archived for display on the Peach Parts or Pelican Parts Website