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Old 11-30-2007, 10:37 PM
Southern's Avatar
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Join Date: Jan 2000
Location: Carol Stream, Il, USA
Posts: 605
MB Service Campaign

I recently had my E320 in for replacement spring perches. The drivers side was starting to separate. MB agreed to cover 50% of the bill which I am thankfull. I also had them do a wheel alignment and they replaced the lower balljoints and front swaybar links.

Since this was the first time I had my car in for service the MB dealership performed several Service Campaigns. When I looked at my bill I was charged for these Campaigns. Is it customary to be charged for service campaigns or should these be free of change to the customer?
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Ray
1998 Mercedes E320, 200K Miles
2001 Acura 3.2TL, 178K Miles
1992 Chevy Astro, 205K Miles
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