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  #1  
Old 09-28-2006, 08:22 AM
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W220/C215 inst cluster recall & extended warranty

MB finally issued that recall yesterday! IF you have no back lighting OR have paid to fix that problem MB has to step up to the pump & fix them...

Recall number 2006080004, Sept 2003

Recall Affects some 2000-2002 & some 2004-05
Extended warranty covers all others.
Both W220 & C215 cars.

Starting November 17, 2006 Mercedes is including ALL of the 2000 & later W220 & C215 chassis instruments to a 10 year unlimited mileage warranty!

They will reimburse for previously replaced clusters!

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Last edited by mbdoc; 12-21-2006 at 08:27 AM. Reason: Mercedes steps up to the plate
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  #2  
Old 09-28-2006, 03:57 PM
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Here is the info... not just by VIN by also by cluster part number
Attached Files
File Type: pdf cluster recall.pdf (57.4 KB, 1392 views)
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MERCEDES Benz Master Guild Technician (6 TIMES)
ASE Master Technician
Mercedes Benz Star Technician (2 times)
44 years foreign automotive repair
27 Years M.B. Shop foreman (dealer)
MB technical information Specialist (15 years)
190E 2.3 16V ITS SCCA race car (sold)
1986 190E 2.3 16V 2.5 (sold)
Retired Moderator
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  #3  
Old 09-28-2006, 05:59 PM
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Please file a complaint with the NHTSA if your car has this issue and is not covered

If your Mercedes has or had a defective cluster and is not covered under this recall PLEASE file a complaint at www.NHTSA.gov.

I spoke with the NHTSA investigator this morning and he told me that at this time there is no talk of widening the recall. However, if he receives 4 or 5 complaints that vehicles not within the current VIN range are affected they will look very hard at widening it.

It only took 7 complaints (per the NHTSA report) to initiate the first recall. Mercedes claims they have covered all defective units because the 7 complaints had build dates that fell within the recall range. 7 is not a big enough sample because many of us are left out in the cold here.

PLEASE FILE A COMPLAINT - You can also contact ALi at the NHTSA 202.366.7021 and speak directly to him. Ali performed the investigation and is aware of the details.

Thanks..

Last edited by 95s420; 10-11-2006 at 10:28 AM.
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  #4  
Old 11-29-2006, 11:39 AM
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Question How do I find out my model number

I have a 2000 clk 430 - How do I find out my model number to see if this recall effects me ??

Thank you

Allan
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  #5  
Old 11-29-2006, 01:16 PM
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You have a 208 (CLK), this recall only affects 220/215 (S/CL) vehicles.
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  #6  
Old 12-01-2006, 01:26 PM
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UPDATE - ALL 2000-2006 S and CL Clusters now covered

Mercedes has just extended the warranty on all 2000-2006 S and CL to cover defective clusters for 10 years from the in service date.

Just received the mailing yesterday.
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  #7  
Old 12-04-2006, 09:04 AM
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Cool UPDATE - ALL 2000-2006 S and CL Clusters now covered

Is the CLK considered in the CL Class ???
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  #8  
Old 12-04-2006, 01:13 PM
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Sorry, CLK is not included as it is a C-class chasis and the CL is an S class chasis.
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  #9  
Old 12-04-2006, 01:16 PM
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if you just have pixels out in the clock or temp display, you can either send your cluster out to be repaired or replace the whole thing.
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1980 500SE/AMG Euro
1981 500SEL Euro
1982 380SEL
1983 300TD
1983 500SEC/AMG Euro
1984 500SEC
1984 300TD Euro
1986 190E 2.3-16
1986 190E 2.3
1987 300D
1997 C36 AMG
2003 C320T 4matic

past: 1969 280SE 4.5 | 1978 240D | 1978 300D | 1981 300SD | 1981 300SD | 1982 300CD | 1983 300CD | 1983 300SD | 1983 380SEC | 1984 300D | 1984 300D | 1984 300TD | 1984 500SEL | 1984 300SD | 1985 300D | 1986 300E | 1986 560SEL | 1986 560SEL/Carat | 1987 560SEC | 1991 300D 2.5 | 2006 R350
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  #10  
Old 12-06-2006, 12:00 PM
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Question

Where do I send it to ??
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  #11  
Old 12-06-2006, 02:38 PM
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i just called mercedes at 1-800-367-6372 and the agent i spoke with said that if you have had the cluster replaced at your cost in the past, either at mercedes or an independent shop they will reinburse your cost for that repair. they will need to see all applicable invoices and see the car to verify correct part was installed. she said to contact your local dealer to start the process
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  #12  
Old 12-18-2006, 06:42 PM
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s-class and cl-class ic faults

i am an mb tech
the instrument clusters are on back order at mb
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  #13  
Old 01-02-2007, 08:29 PM
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info on 140 recalls ?

Does any one in the forum have information on recalls for WDB140 S500 and S600"s ?
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  #14  
Old 11-08-2007, 12:22 AM
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I have a 2001 E430 the cluster just keeps getting worse. Time is down to 3 littel lines and the center section is starting to dim.
ANy hope this will expand to other models?? I will contact NHTSA.
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  #15  
Old 11-13-2007, 10:45 AM
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Friend of mine is driving a 1995 C220. Gauges don't "wake up" until after several minutes of driving. Engine temp works properly, but the speedo and tachometer just stay at zero for a while.

Same problem? Obviously not in this recall... but would that be worth reporting?

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