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Originally Posted by Vermont300TD
now it pulls hard to the right. Additionally, the steering wheel is cocked to the right (wasn’t before). - Are Mercedes more difficult to align then other cars?
-Mike
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You paid to have a job done correctly and it wasn't. Hope you put it on a credit card or a check so it's easy to stop payment.
There is nothing hard or mysterious about Mercedes alignments. I wouldn't even think of returning a car without a centered steering wheel or if it hadn't passed the final test drive.
Find another shop and tell others to stay away from that one. If the shop you used has ASE Certified mechanics, write ASE and complain specifically.