In the service business it is widely stated that there are three considerations for every transaction: PRICE, speed, and quality. It is universally recognized by business experts that it is about impossible to sell all three.

By entering into an internet transaction you have basically shown your priority. When parts are the issue especially a manufacturer only part, quality can not be the issue, there isn't any choice. Response (speed) can be a consideration, but if PRICE is the bottom line the variable will likely be lack of service as the quality element.

There are almost no parts suppliers that would allow one to special order a cargo hatch piece and then accept a change of mind as a suitable reason to accept its return. Only places like Walmart accept such abuse. Read a story the other day about all the generators that Home depot were accepting as returns. You know, the hurricane season is over so why not return that generator, buy it again next year, if one of those things gets close and return it if it isn't needed. Sounds like good business to me. Must be the American way! If you don't need it don't waste someone's time buying it.

I don't go for rude, but its my opinion there are two sides to every story.

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Steve Brotherton
Continental Imports
Gainesville FL
Bosch Master, ASE Master, L1
33 years MB technician