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Old 03-23-2006, 03:22 PM
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DR.DIESEL DR.DIESEL is offline
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Join Date: Mar 2003
Location: Puget Sound, Washington St.
Posts: 522
That would be a good reason to talk to your local Dealer Service Manager or
Service Director. They can get their SPOM involved and should be able to get you some early help.
Just remember to be nice. Service managers and SPOM's have been getting a lot of P&V poured on them lately for QC issues with the cars.
You will get a lot further with kindness.
My SPOM will not help someone if they come down on him like a ton of bricks.
People tell him they will sue HIM, Lemon-Law a 8 year old car, start a Class-
Action suit, personal insults....Blah blah blah....
He is just a working guy too that has to follow rules and policys enforced by MBUSA home office.
The people that are reasonable and friendly will usually get any available
assistance.
The exception is when we are waiting for a repair part or modified part from
a vendor and they can't deliver. (i.e. Bosch, Hella, Delphi...ect)
With no parts, we are all SOL.
Reagards
DR.D
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Dr.Diesel -
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Master Guild Mercedes-Benz Technician.

Think the dealer is expensive? Do you know how much it costs to train a dealer tech? Or buy the required MB special tools to have on hand?
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