Congratulations, justinwrock. You have probably been at the top of these employees' conversations since they were blessed with their wonderful interactions with you!

I agree with NKowi and Nate. Why don't you put yourself in those Sears employees' shoes. The only way that they have anything to do with your dissatisfaction is that they happen to work for the company that sells the product that you purchased. They have no influence on product quality. They did nothing to you, yet you attacked them. I typically ask customers like you to leave the premises and not return.

Unfortunately for people that must face dissatisfied customers from time to time, people like you are becoming more and more common. I don't understand your theory of treating another person, especially someone that had nothing to do with your problem, like you have. Because you took the time to post this on the web, it appears that you are trying to brag about your actions ("I yelled and screamed at the manager next"). These actions don't make you cool, they actually do the opposite. You should be ashamed of yourself, and instead be apologizing to each of these innocent individuals that you attacked. Take it from someone that deals with customers day in and day out - you will get a lot further with kindness. I can only hope that one day you have duties that include working with customers such as yourself!

Enjoy the reputation that you are developing for yourself... you deserve it!