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Originally Posted by buckwheat
another good post - IMHO all Merc dealers are from the same mold, especially parts. Sales? Nah, it's all image. Real estate wash outs, ex-managerial types that have been caught with their pants down or just released from jail for raiding pension funds etc.
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Folks with poor social skills are SOOO boring.
It's continually amazing how many folks are intimdated by auto dealers. Yes, it's kind of common to expect a price and find your guess low. Better word than low is "outdated" or just "uninformed." Same kind of folks that pay greater than retail buying on eBay.
Anyone that can't maintain a relationship with their dealer is not going to be a successful car owner.
You might be able to maintain a Ford at Jiffy Lube or the Pep Boys parking lot, but not a Mercedes.
Dealers are in business to make money and won't if they're not customer friendly. That's economic fact that can't be changed by anyone. Some customers are more challenging than others, of course.