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Originally Posted by carson356
i just had an auction end, it was for a cell phone, i found out today that the phone was not able to be activated. so i figured i need to end the auction. since there were less than 11 hours, ebay wouldn't let me. said i had to just cancel the bids as they were placed. so i did that. BIG MISTAKE. i got tons of emails accusing me of cheating and being dishonest, and trying to keep the phone etc..
really upsets me that i tried to do the right thing and not cheat someone of over $300!! and get crap for it. what do you all think.
 http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=9731855352&rd=1&sspagename=STRK%3AMESO%3AIT&rd=1 |
Well, it's just a tough situation all around to find out so late in the auction that there's a serious problem with an item.
The rules that made it tough for you to do what was by your lights "the right thing" are the same rules that make it harder for a bozo to pull an auction because it's not bringing the price he had hoped for.
As well-intentioned as they might have been, your actions were, to the bidders in the auction, indistinguishable from the actions of just such a bozo. Some of them reacted to that. Them's the breaks. See what you can learn from the experience, and move on.
As an occasional seller, I try diligently to make sure that situations such as that don't happen to me on eBay. If something like this were to happen to me, though, I think I'd just let the auction ride and then sort things out with the winning bidder.