My Kwik Kar franchise, a block away from my home, does excellent work on all my five cars -- and has well trained mechanics, not "minumum wage" teenagers doing the work. They do a lot of Mercedes oil changes, and mechanical work on any car that they feel qualified to do. If they think you need to go to a Mercedes specialist -- they tell you that (front end work and heavier mechanical stuff). On the contrary, I have not had good experiences with my local Mercedes dealer, who charges $150 just to look at a car and then doesn't even find the real problem quite often. I will not take my Mercedes to them, unless it is a recall/warranty item they are doing.

Like anything else, there are a variety of experiences out there and you should check the capability of any local garage -- whether it be a franchise or regular private owner or a Mercedes dealership. I can take my cars to Kwik Kar and rest assured that everything will be done properly. BC

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Ben Harrison Carter
1999 Mercedes ML320 87K
1992 Mercedes 300CE 89K
1995 Corvette 29K -- Sold Dec 09
1989 Mercedes 420SEL 99K -- (Sold 4/08)
1968 Mercedes 230S (106K) (Sold 9/06))
1976 Mercedes 450SEL 130K (Just sold - 06)
1961 Mercedes 220Sb (sold years ago)