Hi osyl2us,
The problem you are experiencing is very common. We have had to service 100's of them for the same problem. It requires multiple parts to be changed in the changer. It is repairable and the repairs that we have done seem to have little problem of reoccurance (other than normal wear). Contact me direct via the WEB site for further info.

Cleeve Morrison
La Jolla Audio Repair
www.lajollaaudiorepair.com