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Tough survey. I had to say I was happy, and I am, but I use different shops for different things. One thing I do not do is use the "BMW/Mercedes" type non dealer shops. They may do good work, but they charge like dealers and my old battle axe doesn't need that kind of treatment. I just need a solid mechanic who knows what he's doing and is honest.
When I had a Ford, I took it to Firestone. Very honest mechanics with good customer service. Hardly a discount, but worth it. I used to have an MB mechanic for everything but he closed his shop, so it goes to different places for different things. My MG goes to a strictly british sportscar mechanic, can't beat it.
A little out of sequence, but what I don't like about Firestone is I have a feeling they pay their guys crap. Its like a big law firm, they pay these guys whatever they do and charge book rate for the work and make the mechs work their a$$es off for 20 bucks an hour or whatever. But hey, market forces and everyone makes a choice to go to work everyday and all that.
I'm such a hamfist mechanic, I find exquisite joy in having something done right and expect to be billed appropriately but not exessively for it.
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1984 300D turbo, 250K
1971 MGBGT, 101K
2007 VW Jetta, 4K
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