Service Manager stated, any "unknown" mileage will create “total mileage unknown” destination that is reported to MB records department. Yeah, I thought they could use other sources to verify mileage. I do my own oil changes so they don’t have any recent documentation. I’ve owned the car for less than a year too. I called BBA (the one who performed the repair” and asked if they could verify the mileage to MB and they don’t keep mileage records for clusters either.

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Russell McMahon
Tulsa, OK
2001 CLK 320
1992 400se
1993 400e
2000 320ML