Hey guys. Looking for some help.
Fifteen days ago I bought a 2001 S500 from an independant car dealer.
Paid cash.
For an additional $3435.00 I added a three year 36,000 mile extended warrenty from the dealer. The warrenty is from Interstate (a compny in New York) and is called Hi-Road coverage. My specific policy is called Hi-Road Tech +.
It's a very comprehensive policy covering all the major features that are prone to be problematic on the Mercedes.
Ya, I know I can here some of you now. But bear with me please.
I ran over 60 Carfax reports
over a three week period and finally decided on the car I bought.
88,822 miles and in very good condition. Carfax revealed well a taken care of lease return. One owner car.
The dealer was 53 miles away. No problem. For most of us here in California, it's right next door. Anyway, drove the car home Tuesday night.
Wednesday and Thursday added approx. 57 miles. The car sat in the garage from Thursday afternoon to Friday morning. And Friday morning I found the car's suspension had collapsed. All fours!
The problem I am having is the insurance company has denied coverage of the repairs stating the problem was preexisting.
If that were the case I would not have been able to drive the car at all.
This S500 has the Sports Package with 18" AMG wheels. With the suspension collapsed, the rear wheels are actually rubbing on the fender weld. And you can not even turn the front wheels more than 1/2 an inch.
My mechanic is a certified former Mercedes dealer enjoying owning his own repairshop for Mercedes only.
He has told these eggheads the collapse was not preexisting.
The insurance company sent an inspector to look over the car. The claim still is being denied.
Anyone with similar experience? What have you been able to do. Any suggestions would be helpful.
I will be negotiating with a lawyer next week because the policy specifically states among all componants covered, front and rear suspension (including struts and strut bearing plates) are covered.
What I do know is the 40amp maxifuse is blown. The pump is dead. Burned out. And the relay needs to be replaced too. The driverside strut has a hairline crack next to the air inlet. And tomorrow is the 13th day the car has been in the shop waiting for the insurance co. to pay up.
Thanks in advance for any leads.
