PeachParts Mercedes-Benz Forum - View Single Post - The nightmare continues LOST CLK instrument cluster

rsmcmahon · #12 10-26-2006, 04:41 PM

Great question Dee8go about how others can steer clear of creating a situation like mine in the future. I was just thinking this morning how I might have done things differently. I’m a DIY kind of guy and spending $225 to have my instrument cluster rebuilt seemed like a great way to have a fully functionally cluster at a reasonable price. It takes about 10 minutes to remove the cluster and about 10 minutes install the cluster – assuming UPS doesn’t misplace the part!  The dealer price is $800ish for a new cluster and $195.00 for installation. Since MB does not sell rebuilt clusters, only new ones, I’m not sure how you could have your mileage certified for protection against freight loss of the cluster. The problem stems from being forced to use the MB Dealer and the MB Star Computer to “marry” the new cluster or different cluster to a different engine/control systems. Removing and reinstalling your existing cluster doesn’t cause a cluster– engine/control system “mismatch.” In retrospect, I would have looked for an alternate source to “marry” my new instrument cluster to my vehicle. Someone who wouldn't report me to the MB National Police. Since I didn’t purse this avenue after the lost cluster, I’m not sure how difficult it is to find an independent MB shop with the MB Star computer that can perform the work. Don’t misunderstand me; I’m not indicating I would have tried to get someone to alter the mileage, but only to set the mileage on the new cluster with “reasonable” proof. I would have signed an affidavit and supplied supporting evidence to back the mileage. MB rules regarding this matter don’t allow for a lost cluster form an owner who did not use their respective service department for the service work. Seems kind of pathetic, but depending on your local dealer, you might be able to have the service manager view the mileage, remove the cluster at the dealership, leave the car parked at the dealership until the rebuilt cluster is returned safely. Since the dealer is only providing you with a parking lot, and mileage verification, and they are not making $$$$, I doubt they would go for this type of transaction – unless they are your close relatives. This is my experience at going broke trying to save money!