el presidente... very good points and I totally agree. I'm not faulting the MB dealer or their procedures. Their actions and standards are there to insure that as a customer of MB used cars, I can be confident the mileage displayed on the odometer is correct. I appreciate that as a consumer.

It would however be “nice” and appreciated if MB engineers discovered an engineering blunder, like the failing instrument cluster which is common for the CLKs and other similar MB models for that period; they could offer a reasonably priced, dealer supplied, trade in of the old cluster. A rebuilt cluster price of $220 compared to over $1000 for a new dealer replacement is bothersome.

After speaking with my lawyer.. UPS has no liability for lost shipments other than the insured, documented, replacement cost of the item or part. UPS is not responsible for consequential, incidental or punitive damages. It’s about as much fun calling UPS as it is with calling Cingular wireless customer service….you can talk to your blue in the face and they don’t care! 

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Russell McMahon
Tulsa, OK
2001 CLK 320
1992 400se
1993 400e
2000 320ML