Quote:
Originally Posted by nhdoc
Usually a dealer prepping a car for resale will do the minimum required to fix it. If it had a check engine light on because of a bad plug they would only replace those that would get the light to go out. It makes little sense to us as owners to go to all the trouble of getting to the plugs not to change them all but the extra $40 is dealer's profit they wouldn't otherwise see...penny wise and pound foolish indeed. It's like replacing one leaking fuel line when they are all the same age...might as well do them all, it's only a matter of a short time before the next one springs a leak.
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Would you if you were selling the car to me? By the time I have a problem, I am so far away from you, I won't be able to come back to you. So it isn't penny wise, pound foolish. Just a way people work. In the old days, you were part of a community and your sales were mostly to people in your community so you had best do your work right. Today, your customer might be someone 300 miles away. I bought my car from this place 150 miles away and other than the warranty work, I have never been back there. As such, why should they toss of 40 dollars more for me? Not like I will be a repeat customer.