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What I was saying and implying was there's no way to get anywhere near 9 quarts of oil into the car unless it is one quart overfilled so they were either charging for 9 and using 8 or overfilling by putting 9 in...either way it is wrong. Maybe they put 8.01 quarts and charge for 9, like the guy who needs 1.2 meters of hose but gets charged for 2.
My bet would be they charge for 9 quarts and use 8 (or fewer) though.
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Marty D.
2013 C300 4Matic
1984 BMW 733i
2013 Lincoln MKz
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