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  #18  
Old 01-09-2007, 10:02 PM
Jim H Jim H is offline
Geezer
 
Join Date: Aug 2000
Location: Holland, MI
Posts: 1,316
Quote:
Originally Posted by kerry edwards View Post
...I'm surprised the big box store came through.
The manager must have believed in this business saying:

"If a customer is happy, they will tell a friend. If they are unhappy, they will tell ten friends!"

You have told at least ten people here that you were unhappy, but now it's fixed and better. Score one for the 'big box.'
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