Quote:
Originally Posted by softconsult
Now just so you don't think that many of us older guys haven't been there, here is a short example. Years ago I took over management of a smaller plant. My experience had always been bigger plants, Fortune 500 company. I didn't like the quality of a certain type of tooling. I reamed the salesman and basically said I was switching to Supplier A. Turned out that Supplier A and Supplier B weren't interested. Not enough business for them.
So tail between my legs, I confessed my mistake to the original supplier, and begged him to come back. He did, but never let me forget it!
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Moral of the story: Before you ream out original salesperson and threaten to switch, make sure that the other suppliers are willing and able. IOW, BEFORE I fire you, I make sure I already have your replacement lined up and ready.