I ahve had a Linksys router for about a year and a half. I have had intermittent connectivity at times, and at most other times my speed fluctuates wildly. Here is what I have discovered for Linksys products, and I'm not a tech oriented person so if this sounds simple don't be insulted-just keep reading to the good advice!

1. You may need to update your routers software.

2. Do not call Linksys ever. They are indeed in India, and try as they may I do not like the cultural differences that cause them to get irritated when they are interrupted by service calls.

3. Use the on line chat tech help. Ask the questions, and you will get very detailed instructions on what to do with no accent or attitude, print off the sheet and run through it. The last time I did this I had instructions in Word, single spaced, that went for 2 1/2 pages and it worked.

My router has worked for 18 months or so, and I don't need a new one yet. Hope it lasts.

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