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jane,you will need to order from the dealer the wood panel that contains the window buttons.the plastic lattice work that holds the switches in[they push up from the bottom]separates from the wood above it and the switches fall down inside when you try to operate them.i have tried to fix an old one but within weeks they collapse again.so buy the new part as it will also improve the looks of the car when the door is opened to get in.
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