Quote:
Originally Posted by TX76513
MB's rule on this varies. What is the determining factor? How well do you know your service writer. In TX it was no problem to obtain records - Higgenbotham in JAX - NO WAY the guys an arse.
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FWIW, it's not MB's rule, it's Uncle Sam's. The guy in Jacksonville knows the rules. The guy in Texas broke the law if he handed over service files to a potential buyer. The reason is simple. Customer service files contain names, addresses, phone numbers, and credit card information. If a car dealer handed out personal information about me, and I found out about it, I'd own the place.