You know, if it was me, I would have absolutely no further interest in that shop. The fact they can not be honest with you already, and that they are obviously uninterested in your business, makes for a bad scene by trying to shove it down their throats, half arsed just hurry up and get it out of our hair kind of efforts when they do the work. I would simply publish who they are and inform people of their ways, and earmark them to the BBB. What they get for not having the common decency to do the right thing and just say "sorry, we can't do it".

Just another one of many reasons I deal with shops as little as possible.

__________________
Chris
64 190D R.I.P.
80 240D W/617 engine -for sale
82 240D -for sale