Hi EricH-

I've recently started bringing my E500 and E320 Coupe to Smythe European in San Jose.

After 5 experiences- all have been stellar: service/tech expertise and care included. You'll get an appointment to drive up for drop off, expresso & donuts in the morning, usually a free loaner car, and they provide your car a bath too upon return (I ask to skip this though).

My Service Advisor is Paul Werner 408-345-2209. He is a great fellow- honest and listens great- and usually gets me in right away with my car is back the next day or same day. He keeps me fully informed as to progress and findings. One week I had both the E320 Coupe in and the E500 in and both came back that afternoon- repairs completed- no problemo whatsoever.

Smythe European is a factory authorized MB dealer/service facility
4500 Stevens Creek Blvd
San Jose, Ca 95129

Service General phone #: 408-983-5220 x 2209