If RA charged you labor the dealer ripped you off, and I would report them to MBNA. This seems to be the case in the North East dealerships, tell them the car needs a jump and then indicate the age of the battery the RA, if its not on the truck he picks one up at the dealer. RA is one of the only good deals at MB its for lifetime, fuel, jump, tire,etc. At your home on the road at work or at the mall, they will call back and tell you when they expect to be there, most of the time with your radio code in their posession