|
Does the dealer deny the problem exists? Dealers need to be careful in regards to Lemon Law in attempting to repair something they can't verify is happening. The early models had problems with the rear latch, however a change to the latch design in/around 2000 model years seems to have made this type of complaint disappear. I would insist on a ride with the service manager to demonstrate the noise and tell them you want a loaner or a rental car (at MB expense) until it is fixed. They are liable in most states to fix a demonstrated problem.
Gilly
|