Thanks, everybody, for the supportive comments and advice. I feel a little better equipped to deal with these people this week now. I did some research today, and have about 16 ads from autotrader and ebay to print out and show that the market value is somewhere north of $13-14k if
they don't want to take the NADA excellent condition value of ca. $17k.

I will spend some tomorrow morning phoning some people at collision shops about towing the car there. I do know one great collision shop where I think I can count on the guys to be my advocate with the adjusters. It's not a big shop. Does anyone think I'm better off going to one of the big collision shops that do a lot of BMW and Mercedes work or maybe a stealership? My concern at those places is that they really won't give a rat's ass about me and my car and won't help me push back on getting new parts instead of used, etc.

Thanks,
Mark

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I never go far without a little Big Star

1994 E500 199/Gray 82k
84 300D (Salty) Orient Red/Palomino 141k
88 300CE (Ersatzhammer) 904/Java 163k -- Turbo Technics twin turbo kit, AMG Gen I body kit, Sportline steering box and steering wheel, Sportline/Eibach /Bilstein Sport/500E suspension, Quaife LSD in 210 mm diff case, Silver Arrow brakes.
88 300CE Brabus 3.6 199 on Black 44k