Yes there is a small electric water pump that is designed to do nothing but pump water through the heater core at low speeds. It could be clogged and/or not working.

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Bill

Backyard Shadetree Mechanic, 30 years running.

1987 300TD
1988 300E (sold, sniff)
1999 S320
1981 Volkswagen Rabbit Truck (Diesel)
2001 Ford Expedition
1988 Suzuki Samurai
On my list to buy: R129, for me, and a R107 for my wife.