Just trying to deal with them will cost me endless aggravation, wait time and incurring more cost:

I AM THE OWNER OF A REPAIR SHOP,

PEEN WARRANTY IS THE ABSOLUTE WORST COMPANY IVE DEALT WITH.THEY PAY VERY LITTLE TOWARDS THE COST OF SOME REPAIRS,THEY NEVER PAY DIAGNOSTIC FEES,(THE TIME IT TAKES MY MEN TO FIND OUT WHATS WRONG WITH THE CAR)THEY NEVER PAY FOR FLUIDS I.E. OIL, ANTIFREEZE,BRAKE FLUID,POWER STEERING FLUID,TRANS FLUID

THEY ONLY WANT TO PAY MY COST ON PARTS, LEAVING THE CUSTOMER TO PAY THE DIFFERENCE, THEY NEVER PAY THE SHOP LABOR ITS ALWAYS 15 DOLLARS OR SO LESS LEAVING YOU THE CUSTOMER TO PAY THE DIFFERENCE

THEY TAKE HOURS TO GET BACK TO US SOMETIMES
LEAVING A CAR DISASSEMBLED ON THE LIFT AND THEY ALWAYS WANT SOME KIND OF DIAGNOSTIC PRINT OUT OF WHATS WRONG WITH THE CAR SO MUCH IN DETAIL YOUD HAVE TO BE A NASA EMPLOYEE TO FIGURE IT OUT WHICH MEANS MORE ADDED COST TO THE CUSTOMER

I HAVE TO SPEND AND HOUR ON THE PHONE DEALING WITH THEM EVERY TIME --WHO PAYS FOR THAT? I DONT BELIEVE THEY ACTUALLY HAVE EMPLOYEES WHO KNOW ANYTHING ABOUT AUTO REPAIR THAT IS WHY WE DO NOT ACCEPT THERE WARRANTY COMPANY ANYMORE IN OUR SHOP

I CANNOT TELL YOU HOW MANY PEOPLE HAVE COME INTO MY SHOP THINKING IM COVERER UNDER WARRANTY, THIS SHOULD BE O.K.
ONLY TO BE CRUSHED BY PENN WARRANTY AND THERE WARRANTY THAT VIRTURALLY COVERS 1/3 OF THE COST OF THE REPAIR

William
telford, Pennsylvania
U.S.A.

__________________
85 300CD Signal Red/Tan sold
83 300D Manganese Brown 109K
97 E420 Midnight Blue 197K sold
98 BMW 328i Vert White 100K, sold
95 BMW 525i White 125K, sold
93 BMW 525iT Red 193K, sold
95 E320 Green Wagon 125K, sold
94 E320 White 127K, sold
85 300SD 156K Grey (Annie), sold
84 300D Lapis Blue 170K (Judy), sold
99 ML 320 Black (lease), 1998 C230 White (lease)
00 Honda S2000 Red (lease)
86 Mercedes 300E (sold)
84 Porsche 911 Red (sold), 1965 Porsche 911 White (sold)