If it's a Progressive Preferred Shop, the insurance company has a written lifetime warranty. The problem is this, to be a preferred shop, Progressive demands discounts on parts and labor from the shop, and lots of nice shops won't give the discount, so you get second tier shops as preferred shops.

You really have to give the shop a chance to correct the defects, then if you get no satisfaction, contact Progressive and demand that a different shop correct the problems.

__________________
2002 Ford ZX2
2 x 2013 Honda Civics