Leo, that really sucks. All I can do is parrot the document everything advice. Fortunately for you, our Attorney General never misses a chance to get his mug in the news especially when their is a big name company involved. It would never hurt to send him your story and any attempts by the body shop to pass the buck or otherwise get out of repairing it properly.

__________________

1980 300TD-China Blue/Blue MBTex-2nd Owner, 107K (Alt Blau) OBK #15
'06 Chevy Tahoe Z71 (for the wife & 4 kids, current mule) '03 Honda Odyssey (son #1's ride, reluctantly) '99 GMC Suburban (255K+ miles, semi-retired mule) 21' SeaRay Seville (summer escape pod)