Quote:
Originally Posted by Skid Row Joe
From now on, if I get a language challenged customer service rep I will call back until I get someone I can talk with. If I can't I will try my best not to do business with that company again.
Sometimes you get what you pay for folks.
It's just not worth the hassle to me anymore.
Anyone else had it with poor customer service?
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Yep, it's now pervasive. Help from India is never going to solve your issue and leaves you beyond frustration.
So, agreed............don't do business with those vendors. I have a Dell that needs to be replaced soon. Dell wants another $100. for North American based customer support. Guess what? HP will be getting my business. Excellent customer service, and,
AFAIK still North American based.
Speak with your wallets. Avoid businesses with poor customer support...........Citibank is one of the worst.