Thanks for all the input. Kind of matches with what I thought should happen.
I will make an appointment with the dealer.
In case you want to see I am attaching a copy of a picture of how the car was stuck. The car slid backwards, and when the two rear wheels went off it spun the front around. No one was in the car at the time
You can also see that the right front wheel was on the pavement.
No damage to anything (luckily no big trees in the path it followed).