It would be highly unlikely for a console switch to be "bad" in the neutral position. If neither the door switch nor the console switch work, and the window operates in only one direction, the odds are severely stacked in favor of a broken wire between the pillar and the door.

To get a window up when a wire is broken, you can remove the door switch, then jumper the "down" wire to the switch plug to the "up" wire from the switch plug to the motor. Then jumper the motor "down" wire (at the plug) to ground. If that works, you know that the motor and the wiring from the door switch to the motor is good.