Thread: Hints on dealing with problem with Travelocity
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Old 04-11-2008, 04:40 PM
Brian Carlton Brian Carlton is offline
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Join Date: May 2002
Location: Blue Point, NY
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Quote:
Originally Posted by kerry View Post
After three and a half months, probably 15 phone calls, one of which was a three way call with the Practical Car Rental in the UK, and untold e-mails, Travelocity just called me with the news that the rental car company has agreed to refund 75 pounds and Travelocity has agreed to refund the balance. Never thought it would happen.

Little bit of good news in a stressful week. Tenacity pays off.
Good job. I would have bet against Travelocity honoring their stated guarantee.
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