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Technical Support Stories
I've just spent most of the morning on the phone with Sirius, trying to update the software for my S50. After being on hold for half an hour, I got a woman who I could barely understand (really thick accent), explained my problem, and struggled to follow her halting instructions. She obviously had very little training or could not read off the screen in front of her. She kept getting flustered until she finally hung up on me.
I spent ANOTHER 20 minutes on hold and finally got Louis or maybe it was Luis. I described my problem once again and Louis told me, "Push this button on your radio and tell me what it says." I did and then he told me, "Okay, you're all set. Your software has been updated." When I asked why the radio signal has been cuttingi in and out lately, he said, "Oh, that's not your radio. That's a problem we're having with out satellite." I started laughing and he asked what was so funny.
I asked why they didn't just post that on their website and save everybody a whole lot of time.
Okay, NOW I'm calling to find out where the replacement credit card is from Visa. Somebody apparently hijacked mine and has been using the number to order stuff all over creation, so I had to cancel it.
If I get lucky there, then it's on to Apple to figure out why my Ipod won't sync with my computer anymore.
I need to retire. I don't have time to have a job. It takes all of my time to keep everything running around here!
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" We have nothing to fear but the main stream media itself . . . ."- Adapted from Franklin D Roosevelt for the 21st century
OBK #55
1998 Lincoln Continental - Sold
Max 1984 300TD 285,000 miles - Sold
The Dee8gonator 1987 560SEC 196,000 miles - Sold
Orgasmatron - 2006 CLS500 90,000 miles
2002 C320 Wagon 122,000 miles
2016 AMG GTS 12,000 miles
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