PeachParts Mercedes-Benz Forum - View Single Post - Snap on tools for the home user/weekend mechanic

rcounts · #3 05-22-2008, 03:47 AM

Quote:

Originally Posted by Peter Kraft

That used to be true, have you tried to return a tool in the last year? They got tired of people bringing in the yard sale tools they bought for .25 and getting a new one. Hurts all of us who supported Sears for years. They refused to warranty a 1/2" ratchet because they didn't understand that under torque it slipped and I was tired of the skinned knuckles. I left it on the counter and vowed to never buy another pos product from Sears again.

I've had the same kind of experience with them in recent years. Plus you have to stand in line while they fill out a bunch of paperwork and crap.

For electrics and specialty tools I usually buy at HF - not top of the line pro-quality, but they are a good value for the weekend mechanic/fabricator like me.

For hand tools, I've become pretty fond of the CrewLine brand that they sell at Schucks/Checker/Kragen stores. They are at least as good of quality as what passes for Craftsman these days, they cost about 2/3 of what Sears charges, and they carry a lifetime warranty. Their stores are everywhere in my area (unlike Sears which are few and far between these days), and they have never even so much as blinked at exchanging a broken tool the few times I've had to take one back. They just told me to grab another off the shelf, waved at me and said "have a nice day" - no paperwork or anything. Now THAT is what I call a no-hassle warranty exchange program - just like Sears USED to be.

I'm not quite so fond of them for parts, but they get most of my hand tools business these days.