1- False. If its a snap-on tool and broken, they will fix/replace it free (Except for power tools) without question of ownership or purchase history.
2- False, they won't come by on a weekly basis but if you schedule a time he/she will come by your home.
3- Look on your receipt, their number is on every one they print out and
usually on every catalog they hand out.
4- You would have to contact a dealer or snap-on's website to find where to mail it.
Quote:
Originally Posted by Johnson Chan
Any experiences you want to share?
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Yes- For the at-home mechanic, stick with Craftsman or Harbor-Freight. Snap-on is too expensive for the casual wencher and a poor value anyways for everyone.
I've said for years if Sears would do a Sears/Craftsman truck franchise, they would easily put the smaller tool guys (Mac, Matco, Cornwell, etc) in a world of hurt and take a big chunk out of Snap-On's buisness. Half the reason people buy from snap-on is the convenience of them coming to you on their time rather than you having to go to a store on your time.