What do you expect? They hire the best highschool drop outs they can get for min wage.
I refuse to do any business with Walmart.
I remember when I took my SDL to Sears to get an estimate for tires on the VW, they thought I wanted to get tires for the SDL. I was like you guys don't get to touch that car. They were like we can do MB's. I said you can do mine when you get more training and a job at a MB dealer.
Of course some dealers are numb nuts to.