dont have a voltmeter....but i do know how to take the voltage regulator out and look at it.....it takes about 5 mins. i will check tomorrow. however, if-the-no-charge-to-battery-light comes on again, im gonna demand he replace the alternator. will take note of the serial number to make sure he does it too. im in customer service and if we have an unsatisfied customer, we always try to accomodate or reach some sort of compromise. he did not try to work with me only dismessed the issue as a shortage (which i am obviously still fuming about) but i will check the regulator tomorrow.