Quote:
Originally Posted by shailey
.....I've contacted the service adviser at the dealership, but haven't heard back from him.....
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If you don't receive a return call by the end of the next business day (at the very latest), call back. If the SA won't/can't take your call, ask to speak with the Service Manager.
One of the biggest no-no's an advisor can commit is not returning a clients' call.