Hi all,

A few months ago (October maybe?) I replaced my ignition lock, and it came with a matched replacement key. I still have the factory original (it's now on my wife's key chain, and is somewhat worn).

Lately I had noticed it was a bit squishy when I turned it, and last night I reached into my pocket and came out with only the key body! There is no metal head on the noew keys from the dealership, just tabs on either side of the body that fit in to a slot on the plastic head. The plastic seam apparently separated, so the body fell out of the head.

Obviously, I am going to take it back to the dealership and demand a replacement, but my question is what should I tell them to ensure as little hassle as possible?

Has anyone else had this experience?

__________________

Current Mercedes
1979 maple yellow 240D 4-speed

Gone and fondly remembered:
1980 orient red 240D 4-speed

Gone and NOT fondly remembered:
1982 Chna Blue 300TD

Other car in the stable:
2013 VW Jetta Sportwagen TDI / 6-speed MT