A friend of mine just had this experience at the Travelodge in Fredericksburg VA after finding there was no hot water at 6:00 AM. To most people, the only two unforgivable sins a hotel can commit are: 1) Dirty room 2) No hot water.

K) "There's no hot water in my bathroom."
Reception) "There's nothing I can do about that. Maintenance doesn't come in until 8 AM."
K) "Well, I'd like to take a shower, can I use another room?"
R) "No." (no explanation offered)
K) "That's unacceptable! The least a hotel can offer is a hot shower!"
R) "Good luck in your next life."

Of course the receptionist claimed not to know the name of her manager and refused to supply the telephone number of the franchise management, claiming it was a "private" company and they didn't have to provide that.

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1984 300TD