Quote:
Originally Posted by MS Fowler
I think is an easy one for anyone who is computer savvy.
At my wife's request (!), I swapped the printers for our computer, installing the Lexmark Z515 onto her Vista Home edition basic Compaq computer.
The disc that came with the printer would not install the driver--I think becasue there is no Vista OS driver on the Lexmark disc.
I went online and after several attempts finally installed a driver from Lexmark onto the Vista computer. It shows up in the "Printers" tab on Control Panel.
However, it is "offline", and will not print the document in the que.
The question is simply, " How do I make the printer go "online"?
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I cannot say why, but 'offline' in this case, means 'not connected'. Your Printers applet has found the driver, but not the printer. Check, then recheck the connection and of course, be certain that the printer is turned on. Had the printer been powered up and correctly attached, Vista would have attempted to install the driver itself, and if unable to do so, prompted you for assistance.