In 1995, when I bought a new Corolla, this "good ole boy" Toyota Salesman told me upon closing the deal that I was to fill in a dealer reponse survey card that would be sent to Toyota Canada. He made it pretty clear that my reponses to this survey should be positive. If they were positive the dealership would "take care of me." If not.... you get the pt!
What a load of crap, I stupidly didn't walk away- as the loan was approved via the dealership & I had just graduated from university & needed a car bad.
I tell you if this happened to me today since I'm older and hopefully wiser?.... I'll tell this bugger where to go....

Aivars